" Cancellation and return policy "
Return policy Return Policy
Return policy does not apply to the 312d 4 BGB fall within the exceptions of § distance contracts for the delivery of goods that are produced according to customer specifications.
You can return the goods by returning the goods within 1 month without giving reasons . The time limit begins after receipt of this instruction in text form ( eg letter , fax, e - mail), but not before receipt of the goods by the recipient ( in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and not before fulfilling our information obligations under Article 246 § 2 in connection with § 1 paragraph. 1 and 2 draft Law and our obligations according to § 312e paragraph. 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB. Only if not shipped by parcel (eg bulky goods) you may declare the return by return request in writing . The revocation period is sufficient to send the goods or the withdrawal request . In any case, the return is at our expense and risk .
The return or the return request must be sent to:
HMS Elektrotechnik GmbH
Geschäftsführer: Rüdiger Strauß, Franz Mühlbauer, Florian Heinrich (ppa.)
Fax +49 (0)7392/9779476
In the case of an effective return the mutually received benefits are to be refunded and, if necessary pulled uses . In case of deterioration of the thing and use (eg benefits ) , some of which can not be edited or not, or only in deteriorated condition , you must pay us compensation for lost value . For the deterioration and derived benefits, you must pay compensation only to the extent the use or the deterioration is due to a deal with the matter , beyond testing the properties and functioning . By "testing the properties and functioning" refers to the testing and trying out the goods , as it is possible and customary in a retail store. Obligations to reimburse payments must be fulfilled within 30 days . The period begins for you with the dispatch of the goods or the payment for us to receive .
End of withdrawal